Essay
Why Hire a Design Professional?

The question
With so many popular graphic and website tools around, you might wonder: "Why should I hire a design professional when I can do it myself?"
You may be struggling to decide whether it is worth the investment. Marie Sonder from EZMarketing gives some reasons to sit back and let the professionals do the work.
Reasons to hire a designer
Professionalism. A professional designer listens to your business goals and brings their knowledge of marketing and creativity. They help you get your message out with a unique and beautiful design that speaks to your customers in a way they can relate to.
Conveying your message. Most professional designers know at least the basics of marketing, and at a good studio they may have a whole team of marketing consultants behind them. Their job is to work out how to communicate your message through colour, type, graphics and layout, and deliver a website that speaks for your company.
Gaining customers. An effective website combines compelling images, clear navigation and fast load times, and works across the major browsers and devices. Think of how many potential customers will see it. Without a professional, you could lose future clients to a bad first impression.
Saving time. Many elements have to work together to make a website run. Hiring a designer lets you spend your time and energy on what matters most in your business, instead of hitting dead ends on your own. A designer already has a process that gets your site up faster and more easily, because they do it every day.
Getting noticed. Unless you follow design trends and creative blogs daily, you probably do not know what is current in web design. Designers live and breathe it, and notice the visual details around them. While it is easy to copy what someone else has done, it will not get you noticed. A designer can build on your ideas and help you reach your goals.
Working on every screen. There are many devices, screen sizes and browsers to design for. Designers practise the principles that make a design work on all of them every day: they know them by heart.
Accessibility. Small details and big ideas both matter when designing a site. There are industry guidelines that make a site usable on many platforms and for everyone, including people with disabilities. A designer already knows these rules and helps you avoid amateur mistakes.
Being consistent. Your brand is the voice of your business. A designer carries the same typefaces, colours and visual elements across your website, brochures and social pages. A clear and consistent voice builds credibility, where mixed visual choices confuse potential customers.
Details, details, details. People should not have to work to understand your business. A designer arranges your content so it is as clear as possible. The choice of font, the spacing between letters and the length of paragraphs all decide how readable it is. Clear calls to action may go unnoticed by visitors, but they are what turn visits into leads.
Loyal customers. A burst of clicks from people who leave after two seconds is not the goal. You want people to stay, look around and eventually buy. A professionally designed website helps people trust you before they know all about you, and keeps them curious to learn more.
The "wow" factor. Designers are trained to think differently and see the bigger picture. They spot parts of your vision you may never have noticed, and push the boundaries to create the website your business deserves.
What has changed
AI can now make a first draft in seconds, so making is cheaper than ever. The value has moved to judgment: deciding what to make, for whom, and seeing what is wrong with a draft that looks finished.
Written for the old Brickmann Design blog in 2017, after a list of reasons by Marie Sonder of EZMarketing, and lightly edited for the Lab.